Privacy Policy
Last updated: September 20, 2026
At Randes (randes.co), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our services and messaging channels (including WhatsApp, Instagram, and Facebook).
1. Information we collect
When you make a purchase, register, or interact with our support channels and automations, we may collect:
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Contact details: Name, phone number (WhatsApp), email address, and shipping address.
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Transaction information: Details of the products purchased in our store.
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Browsing data: Technical information collected automatically via cookies and analytical tools regarding your use of the website.
2. Use of information
We use the collected information to:
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Process and manage your orders, shipments, and payments.
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Provide customer service and support through our automated channels (such as WhatsApp and social media).
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Send important notifications regarding the status of your purchases or service updates.
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Improve the user experience on our platform and catalogs.
3. Data protection and security
We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
4. Sharing information with third parties
We do not sell or trade your personal information. Your data is only shared with service providers essential to our operations (such as payment gateways, logistics services, or technology infrastructure platforms like Shopify and Meta), always under strict confidentiality standards.
5. Your rights
You have the right to access, correct, or request the deletion of your personal data at any time. To exercise these rights, you may contact us through our official channels at randes.co.
You can copy this text, paste it into the policies section of your Shopify dashboard, and ensure it is visible in the footer of your website to link it seamlessly in the Meta developer dashboard.